We are very fortunate to receive many letters of compliment – here are a few snippets

Dignity and care manifests throughout your nursing home; whatever the staff position. Once Mum was accepted into your care we as a family were able to relax, knowing that every need would be met.
I would like to take this opportunity to thank everyone at SNH for the warm and compassionate care given to my mother. It made it so much easier for me, being so far away, to know that she was being so well cared for and i a comfortable, warm and friendly environment. You can be very proud of your staff and the way the residents are welcomed and cared for. I wish you all the best.
I would like to thank you all for having made … feel very welcomed and comfortable and for looking after him in such a caring way. It is wonderful for me to know that my … is being looked after by such caring staff at Sunbury Nursing Home.
To all members of staff at Sunbury Nursing Homes – nurses, carers, cleaners, caterers and admin staff – thank you so much for looking after …… He was looked after so well and we can’t tell you what a comfort this was to us during the last 10 months of his life. Thank you all so very much – you are a beacon of hope.
I would like to take this opportunity to thank you all so very much for all the kindness and support given to my ….. during her stay with you. She was shown respect and given dignity at all times, making her final years as comfortable as possible. This has been very much appreciated by myself and all my family.
I and the family would like to take this opportunity to thank you and members of your team for the wonderful care given to our father whilst he lived in SNH and we know that everyone made sure he was comfortable and content during the period of time he was with you. Thank you too for the welcome we always received when we visited father.
Just to thank you most sincerely for looking after Mum – … – with such kindness and compassion. It made a great deal of difference to us to know that she was in such good hands. You are all very special people.
On behalf of everyone but especially …. can I say a huge thank you for the lovely tea yesterday. The food was so much more than expected and beautifully laid out and the cake was delicious. Everyone enjoyed themselves and … felt very spoilt! The plant is a little something from …not just for yesterday but all the days you make her feel loved and cared for.
To all at Sunbury NH. God bless you all. My deep thanks and sorry to be so late in letting you know. I owe you so much. Thanks again.